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Public Power Works for You

Our customers help determine our electric rates and the policies and programs that enhance our quality of life.

Rate Changes in Effect January 1

On August 29, 2016, Austin City Council set new, lower electric rates. The impact of these reductions will show up in bills for both residential and commercial customers starting January 1, 2017.


Customer Services
Disability Assistance

TDD: 512-477-3663
Relay Texas: 7-1-1

City of Austin ADA Office

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Austin Energy’s Solar Program selected as finalist for prestigious international award:
Hi there, you can call 512-494-9400 to discuss the Set Your Due Date program and eligibility requirements.
¡#CCFair17 tiene algo para toda la familia! Venga y aprenda sobre los recursos de asistencia de la comunidad.…

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